Study Complaints is a free and independent dispute resolution service that supports both domestic and international tertiary students who have a disagreement or dispute with their New Zealand education provider.
They can assist with:
- Financial matters
- Contractual issues
- Claims for compensation or redress
Phone: 0800 00 6675
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.studycomplaints.org.nz/
Or
NZQA (New Zealand Qualifications Authority)
If you have a complaint that is not financial or contractual in nature then NZQA can manage complaints regarding other breaches to the Code.
Further information to access NZQA’s complaint process
